At INGENI, we work to ensure privacy in the processing of your personal data. We have updated our Privacy Policy to clearly inform you how we collect, use, and safeguard the data of individuals who contact our company:
Data controller
Purposes of data processing
Data retention period
Legal basis for data processing
Data communication
International data transfers
Your rights
How your data is obtained
Who is responsible for processing your data?
Corporate name:
Trade name: SERENALLA SL
NRT: L-709431-M
Commercial registry: Passatge d’Europa, Ed. La Seta, 4th floor, 1
Postal address: AD500 Andorra la Vella
Telephone: +376 808099
Email address: info@ingeni.ad
For what purpose do we process your personal data?
At INGENI, personal data is processed for the following purposes, depending on the reason for which it has been provided to us:
To manage the data provided directly by the data subject in order to inform about our products and services, respond to their request, application or inquiry, and carry out subsequent follow-up.
To manage the data provided by the member at the time of contracting our services, for organizational, accounting, tax and administrative purposes, as well as to provide information about services, events and news related to our professional activity that may be of interest.
To manage the USER’s professional data in relation to their participation in the different events or activities we organize and for which they have authorized us to inform them about other activities or events that we may organize in connection with projects or services that may be of interest.
On an ongoing basis, where the user has subscribed to our newsletters, to send such newsletters by processing the data provided for that purpose.
Where applicable, to create a user profile in order to offer our products and services.
How long will we retain your data?
The data used to manage the relationship with the member and for the invoicing and collection of services will be retained for the entire period during which the contract remains in force. Once this relationship has ended, where applicable, the data may be retained for the period required by applicable legislation and until any potential liabilities arising from the contract have expired.
Data relating to the publication of comments about our products will be retained for the duration and publicity period of the products or services to which they refer, unless a request for deletion is expressly made at any time.
Data related to participation in events and activities will be retained for the duration of such events and activities, in order to manage their development, and subsequently until any potential liabilities arising from their execution have expired.
Data used for sending newsletters will be retained indefinitely until, where applicable, the data subject expresses their wish to have them deleted.
Data used for sending commercial communications and for the creation of commercial profiles related to our products or services will be retained indefinitely until, where applicable, the data subject expresses their wish to have them deleted.
What is the legal basis for processing your data?
The legal basis for processing your data for purposes 1 to 3 is the contractual performance of the corresponding service.
The prospective offering of products and services to members is based on the satisfaction of the company’s legitimate interest, consisting of offering our clients the possibility of contracting additional products or services and thereby achieving customer loyalty.
This legitimate interest is recognized by applicable legal regulations (General Data Protection Regulation), which expressly allow the processing of personal data on this legal basis for direct marketing purposes.
However, we remind you that you have the right to object to this processing of your data, and you may exercise this right through any of the means described in this Policy.
The legal basis for sending commercial communications to non-client users is the consent that has been requested, which may be revoked at any time. The withdrawal of such consent shall not affect the performance of the contract in any case; likewise, data processing carried out prior to the withdrawal of consent shall not lose its lawfulness as a result of such withdrawal.
To which recipients will your data be communicated?
No data will be disclosed to third parties, except to:
Financial institutions through which the management of collections and payments is carried out.
Competent public administrations, in the cases предусмотрed by law and for the purposes defined therein.
International data transfers to third countries
No international data transfers are carried out.
What rights do you have when you provide us with your data?
Any person has the right to obtain confirmation as to whether INGENI is processing personal data concerning them or not.
Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, data subjects may request the restriction of the processing of their data or their portability; in such cases, we will only retain the data for the exercise or defense of legal claims.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In such cases, INGENI will cease processing the data, except for compelling legitimate grounds or for the exercise or defense of possible claims.
You may effectively exercise your rights in the following ways:
By email, attaching a copy of your identity document.
By postal mail, attaching a photocopy of your identity document.
At the email address and postal address indicated, we will provide the corresponding forms to effectively exercise these rights.
If you have given your consent for a specific purpose, you have the right to withdraw it at any time, without this affecting the lawfulness of the processing based on consent prior to its withdrawal.
If you consider that your rights regarding the protection of personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the competent Data Protection Supervisory Authority, through its website: www.agpd.es.
How have we obtained your data?
The personal data we process at INGENI comes from the data subjects themselves or from their legal representative.
We remind you that data relating to third parties must not be provided unless you have their permission to do so and they have been previously informed.
No special categories of personal data are processed (that is, data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data intended to uniquely identify a natural person, data relating to health, or data relating to a person’s sex life or sexual orientation).